Privacy Policy

At TRUMPET, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food ordering platform.

We are committed to protecting your personal information and ensuring that your data is handled responsibly and transparently.

Personal Information: When you create an account, we collect:

• Full name
• Email address
• Phone number
• Delivery addresses
• Payment information

Usage Data: We automatically collect information about how you interact with our platform, including:

• Order history and preferences
• Device information (browser type, IP address, device type)
• Location data (with your consent)
• Cookies and similar tracking technologies

We use your information to:

• Process and deliver your orders
• Personalize your experience and recommend restaurants
• Communicate with you about orders, promotions, and updates
• Improve our services and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations

We share your information with:

• Restaurants: To fulfill your orders (name, phone, delivery address)
• Delivery Partners: To deliver your orders (name, address, contact details)
• Payment Processors: To process your payments securely
• Service Providers: Who assist us in operating our platform

We never sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing (PCI DSS compliant)
• Regular security assessments and monitoring
• Access controls and authentication mechanisms

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We use cookies and similar tracking technologies to:

• Remember your preferences and login status
• Understand how you interact with our platform
• Personalize content and recommendations
• Analyze usage patterns and improve our services

You can manage your cookie preferences through your browser settings.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us using the social links below.

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.